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1. Agreement
1.1 These Terms of Service ("Terms") govern your use of the services provided by Gyankamao Private Limited, including access to the website.
1.2 The Privacy Policy is incorporated into these Terms, detailing how your data is collected, protected, and shared.
1.3 By using our services, you acknowledge that you have read, understood, and agree to abide by these Terms and the Privacy Policy.
1.4 If you disagree with any part of these Terms, you are prohibited from accessing or using our services. Please contact us at [email protected] for any inquiries.

2. Communications
2.1 By using the service, you consent to receive communications from Gyankamao, such as newsletters and promotional materials.
2.2 You can opt-out of these communications at any time by using the unsubscribe option in emails or contacting [email protected].

3. Purchase
3.1 All purchases made through the Service require accurate billing and payment information, including credit/debit card details, billing address, and shipping address.
3.2 You represent that you have the legal authority to use the payment methods provided and that all information submitted is accurate.
3.3 Gyankamao may utilize third-party payment services, and by making a purchase, you consent to sharing necessary payment details in accordance with the Privacy Policy.
3.4 Gyankamao reserves the right to refuse or cancel orders for reasons including unavailability of the product/service, pricing discrepancies, or suspicion of fraudulent activity.

4. Subscriptions
4.1 Subscription services are billed on a recurring basis ("Billing Cycle"), based on the selected plan.
4.2 Subscriptions will automatically renew unless canceled by the user or terminated by Gyankamao.
4.3 Users may cancel their subscription at any time via the account management page or by contacting customer support.
4.4 A valid payment method is required to process subscription payments. Failure to process payments may result in the immediate cancellation of the subscription.

5. Changes in Fees
5.1 Gyankamao reserves the right to adjust subscription fees at any time.
5.2 Any changes in fees will take effect at the conclusion of the current Billing Cycle, and users will be given adequate notice.
5.3 By continuing to use the service after the fee change takes effect, you accept the new fees.

6. Refund Policy

1. Refund Timeframe
   1.1 Refund requests must be submitted within 24 hours of making the purchase.
   1.2 Refunds that are approved will be processed within 48 hours of the request.
   1.3 No refunds will be issued for purchases made after the 24-hour period.
2. Exclusions
   2.1 Upgraded packages are non-refundable under any circumstances.
3. Deductions
   3.1 Refunds will be subject to a 2% payment gateway fee and a 5% processing fee, which will be deducted from the total refund amount.

7. Limitation of Liability
7.1 Gyankamao Private Limited is not liable for any indirect, incidental, or consequential damages that arise from using or being unable to use the Service.
7.2 The Service is provided "as is" and without warranties, either express or implied.

8. Governing Law

8.1 These Terms will be governed by and interpreted in accordance with the applicable laws of India.
8.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in MP Bhopal.

Note: Users are strongly advised to thoroughly review the complete Terms and Privacy Policy before accessing or using the Service. For assistance, please contact [email protected].

Refund Inquiries

For inquiries related to refunds, please reach out to us via email at [email protected].

Prohibited Uses

1. General Restrictions

1.1 The Service may only be used for lawful purposes and in full compliance with these Terms and Conditions.
1.2 You agree not to use the Service in any manner that:

• Violates any local, national, or international laws, regulations, or ordinances.
• Exploits, harms, or endangers minors in any way.
• Sends unsolicited advertising, promotional material, or any other form of solicitation such as "junk mail," "spam," or "chain letters."
• Impersonates the Company, its employees, other users, or any third party.
• Infringes upon the rights of others or promotes any unlawful, fraudulent, or harmful activity.
• Restricts, disrupts, or otherwise interferes with another user's ability to use the Service.

2. Additional Limitations

2.1 You also agree not to:

• Use the Service in a way that could disrupt, overload, damage, or impair its operation.
• Use automated systems, bots, or any other unauthorized means to access the Service.
• Interfere with the Service’s proper functioning using software, devices, or routines.
• Introduce malicious code such as viruses, worms, trojans, or other harmful programs.
• Attempt unauthorized access to the Service, servers, databases, or related systems.
• Launch DoS (Denial of Service) or DDoS (Distributed Denial of Service) attacks on the Service.
• Engage in any activity designed to damage or manipulate the Company’s reputation or ratings.
• Take any action that undermines or disrupts the integrity or functionality of the Service.

Analytics

The Company reserves the right to use third-party service providers to monitor and analyze the usage of the Service.

Accounts

1. Account Registration

1.1 By creating an account, you confirm that you are at least 14 years old.
1.2 You further confirm that the information provided during registration is complete, accurate, and up to date.
1.3 Accounts with inaccurate, incomplete, or outdated information may be terminated immediately.
1.4 Creating multiple accounts under different identities is strictly prohibited. If such behavior is detected, the affiliate ID of the subsequent accounts will be reassigned to the original referrer, and any associated commissions will be forfeited.
1.5 Violations of this rule, even if discovered at a later date, will lead to the deduction of any earned commissions.

2. Account Responsibilities

2.1 You are fully responsible for maintaining the confidentiality of your account credentials, including your password, and for limiting access to your account.
2.2 You must immediately notify the Company if you discover any unauthorized access to your account or any security breaches.
2.3 You must refrain from using a username that violates others' rights or contains offensive or inappropriate language.
2.4 The Company reserves the right, at its sole discretion, to:

• Deny or restrict access to the Service.
• Suspend or terminate accounts.
• Remove or alter user-generated content.
• Cancel orders or transactions without prior notice.

Intellectual Property

1. Ownership

1.1 The Service, along with all its content, features, and functionality, is owned exclusively by Gyankamao Private Limited and its licensors.
1.2 The Service is protected by applicable intellectual property laws, including copyright and trademark laws.
1.3 No trademarks, logos, or proprietary content of the Company may be used without prior written consent from Gyankamao Private Limited.

Copyright Policy

1. Respect for Intellectual Property

1.1 The Company respects the intellectual property rights of all individuals and entities.
1.2 We follow a strict policy of addressing claims of copyright or intellectual property infringement related to content posted on the Service, as per applicable law.
1.3 Copyright owners or authorized representatives can submit claims of infringement by contacting us at [email protected].

2. Accountability for Misrepresentation

2.1 Any individual or party submitting false or misleading claims of infringement may be held liable for damages, including legal fees and other costs.

DMCA Notice and Procedure for Copyright Infringement Claims

1. Notification Process

1.1 In accordance with the Digital Millennium Copyright Act (DMCA), notifications must be submitted in writing to the Company’s designated Copyright Agent and include the following details:

• A physical or electronic signature of the copyright owner or an authorized representative.
• A detailed description of the copyrighted work alleged to have been infringed.
• Identification of the infringing material and its location on the Service.
• The claimant’s contact information, including email address, physical address, and phone number.
• A statement affirming that the claimant believes in good faith that the use of the material is unauthorized.
• A declaration, under penalty of perjury, confirming the accuracy of the information provided and that the claimant is authorized to act on behalf of the copyright owner.

2. Contact Information

2.1 All DMCA notices should be directed to the Company’s designated Copyright Agent at [email protected].

Error Reporting and Feedback

• By submitting feedback, including suggestions, error reports, or other ideas related to the Service ("Feedback"), you agree to the following terms:
  • You waive all ownership and intellectual property rights to the Feedback.
  • The Company may have already developed or may in the future develop similar ideas to the Feedback.
  • The Feedback does not contain confidential or proprietary information.
  • The Company is under no obligation to maintain the confidentiality of the Feedback.
  • Where permitted by law, you grant the Company an irrevocable, worldwide, royalty-free, sublicensable, and perpetual right to use, modify, reproduce, and distribute the Feedback for any purpose.

Limitation of Liability

Except where prohibited by law, neither the Company nor its officers, directors, employees, or agents shall be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or related to this agreement, including damages resulting from your use of the Service. If liability is established, it will be limited to the total amount you paid for the Service. The Company is not liable for punitive or exemplary damages.

Content Posting and Usage

1. User Responsibilities

1.1 Users may upload, share, store, or otherwise make available content, including text, images, videos, or other materials ("Content"), through the Service. You are solely responsible for ensuring that such Content is legal, accurate, and appropriate.
1.2 By uploading Content, you represent and warrant that:

• You have the necessary rights to the Content and can grant the Company the rights provided herein.
• The Content does not infringe upon any third-party rights, including copyrights, privacy, or publicity rights.
  1.3 The Company reserves the right to terminate accounts of users found to infringe on the intellectual property or other rights of third parties.

2. Rights Granted to the Company

2.1 By posting Content on the Service, you grant the Company a non-exclusive, worldwide, royalty-free, sub-licensable, transferable, and perpetual license to use, modify, publicly display, distribute, and perform the Content.
2.2 This license includes the right for the Company to make your Content available to other users of the Service.
2.3 The Company may, but is not obligated to, monitor and edit user-generated Content to ensure compliance with these Terms.
2.4 Content owned by the Company or its licensors may not be copied, distributed, or reused without prior written consent.

Acceptable Internet Use Policy

1. Scope:
This policy applies to all employees, consultants, and contractors using the internet for business purposes, including:

1.1 Company-owned devices (whether on-site or remote)
1.2 Personal devices used for company-related activities
1.3 Any internet activity involving the company’s name, products, or services.

Legal Reference:
The Information Technology Act, 2000 (Section 43) governs unauthorized access to computer systems and networks, enabling the company to take legal action in the event of misuse of its resources.

2. Employee Responsibilities:
Employees must use the internet responsibly, ensuring it is:

2.1 Ethical, lawful, and professional.
2.2 Secure and protects the confidentiality of company data.
2.3 Safeguards the company’s intellectual property, including trademarks, patents, and proprietary information.
2.4 In compliance with all relevant laws and regulations, such as data privacy and cybersecurity legislation.

Legal Reference:

• Information Technology Act, 2000 (Section 72): Deals with penalties for breaches of confidentiality and privacy.
• Indian Penal Code, 1860 (Sections 419, 420): Criminalizes impersonation and fraudulent activities that can arise from internet misuse.

Personal Internet Use and Monitoring Policy

1. Personal Internet Use:
The policy acknowledges that employees may use the internet for personal activities during work hours, provided it does not interfere with job duties or disrupt business operations. Personal use should be minimal and comply with company guidelines.

Legal Reference:

• Information Technology Act, 2000 (Section 66C): Addresses identity theft and unauthorized access, including misuse of the internet for personal unlawful activities.
• Indian Penal Code, 1860 (Section 403): Criminalizes the unlawful use or theft of company resources, including internet access for personal gain.

2. Monitoring and Security:
The company reserves the right to monitor and log employee internet activity, including browsing history, emails, downloaded files, and any data stored or accessed on company devices. This is necessary to:

• Ensure compliance with company policies and legal requirements.
• Safeguard company data and maintain security.
• Investigate potential violations or misuse of company resources.

Legal Reference:

• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011: Mandates the company to implement adequate security measures, including monitoring of internet activity.
• Indian Telegraph Act, 1885 (Section 5(2)): Permits communication interception for reasons such as public safety or legal obligations.

Note: While monitoring is allowed, the company must respect the right to privacy as outlined in Article 21 of the Indian Constitution and the Information Technology (Reasonable Security Practices) Rules, which emphasize transparency and consent.

Prohibited Internet Activities

The following activities are strictly prohibited while using company internet resources:

1. Offensive Content:
Distributing offensive materials, hate speech, or any content that could damage the company’s reputation.

Legal Reference:

• Information Technology Act, 2000 (Section 66A, as amended): Criminalizes the transmission of offensive messages via communication services.
• Indian Penal Code, 1860 (Sections 292-293): Criminalizes the distribution of obscene content.

2. Engaging in Illegal or Unethical Actions:

• Hacking, Unauthorized Access, or Copyright Infringement.

Legal Reference:

• Information Technology Act, 2000 (Section 66): Criminalizes hacking and unauthorized access to computer systems.
• Copyright Act, 1957: Criminalizes the unauthorized use, reproduction, or distribution of copyrighted materials.

3. Misrepresenting the Company:
Employees must not use company resources for impersonating others or conducting non-company-related activities.

Legal Reference:

• Indian Penal Code, 1860 (Section 419): Punishes impersonation and fraudulent activities.
• Information Technology Act, 2000 (Section 66C): Criminalizes identity theft, including impersonation of the company or employees.

4. Violating Intellectual Property Rights:
Employees must respect the intellectual property rights of the company, its affiliates, and third parties.

Legal Reference:

• Copyright Act, 1957: Protects intellectual property rights from unauthorized use.
• Trade Marks Act, 1999: Prohibits unauthorized use or imitation of registered trademarks.
• Patents Act, 1970: Protects patented inventions from unauthorized use or reproduction.

5. Unauthorized Business Activities:
Employees are prohibited from using company internet resources for personal business ventures or conducting external business on behalf of third parties.

Legal Reference:

• Companies Act, 2013 (Section 166): Requires directors and employees to act in good faith and avoid conflicts of interest, including refraining from using company resources for unauthorized purposes.

Escalations and Reporting Concerns

1. Reporting Concerns and Violations:
Employees are encouraged to report any concerns, issues, or violations of this policy through established communication channels.

Escalation Procedures:
Employees can reach out to the Support team or their direct reporting manager for matters related to internet misuse or policy violations.

Legal Reference:

• Industrial Disputes Act, 1947 (Section 2(k)): Defines “dispute” and outlines mechanisms for workplace dispute resolution.
• Whistleblowers Protection Act, 2014: Provides protection for employees who report misconduct or illegal activities within the organization.

Misuse of Company Resources and Disciplinary Action

The company reserves the right to take disciplinary action against employees for violating internet use policies, which may include:

• Misuse of company property, equipment, or technology.
• Unauthorized access to confidential information or data.
• Failure to follow security protocols.
• Any activity that harms the company’s reputation or legal standing.

Disciplinary Action Process:
The severity of the action taken will depend on the nature and seriousness of the violation. Possible actions range from warnings and suspensions to termination of employment.

Legal Reference:

• Industrial Disputes Act, 1947 (Section 11A): Allows for dismissal of employees for misconduct or violations, following the principles of natural justice.
• Contract Act, 1872 (Sections 73-75): Allows for the recovery of damages or termination of contracts for breaches, including the misuse of company resources.

Referral Code Policy

1. Unique Referral Codes:
Referral codes are uniquely generated for each user and are non-transferable.

2. Single-Use Policy:
Referral codes can only be used by the intended recipient and cannot be shared or used by multiple individuals.

Strictly Confidential

1. Prohibition on Unauthorized Use:
Using someone else's referral code or permitting others to use your referral code is strictly prohibited and will be considered a serious violation of this policy.

2. Consequences of Misuse:
Unauthorized use of referral codes will result in strict action under Indian laws, including:

• Termination of account and forfeiture of benefits.
• Prosecution under the Bharatiya Nyaya Sanhita, 2023, particularly Section 318(4) (Cheating and dishonestly inducing delivery of property).
• Action under the Information Technology Act, 2000, particularly Section 66D (Punishment for cheating by personation using computer resources).
• Other relevant Indian laws and regulations.

By using our services, users acknowledge that they have read, understood, and agreed to abide by this Referral Code Policy.